CompTia A+ 220-902

CompTia A+ 220-902
Brand: CompTIA
Product Code: CTA+
Availability: In Stock
Price: R650.00

CompTia A+ 220-902

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Module 1

  • Introduction
  • Features and Requirements of Microsoft Operating Systems
  • Identifying Features
  • Windows Features
  • System Restore and Event Viewer
  • File Structure and Paths
  • Other Features
  • Upgrade Path
  • Upgrade Tools
  • System Tools Demonstration

Module 2

  • Installing Windows PC Operating Systems
  • Boot Methods
  • Types of Installations
  • Partitioning
  • File System Types and Formatting
  • Installation Parameters

Module 3

  • Microsoft Command Line Tools
  • Commands To Know
  • Available Command Privileges
  • Command Prompt Navigation Commands Demonstration

Module 4

  • Operating System Features and Tools
  • Windows Administrative Tools
  • MSCONFIG
  • Task Manager
  • Disk Management
  • Clean Installation Tools
  • System Utilities
  • Computer Management Demonstration
  • Device Manager Demonstration
  • User Accounts Demonstration
  • Performance Monitor Demonstration
  • Windows Services Demonstration
  • Print Management
  • System Configuration Demonstration
  • Task Manager Console Demonstration
  • Registry Editor Demonstration
  • Microsoft Management Console Demonstration
  • Defragmenting Optical Drives

Module 5

  • Control Panel Utilities
  • Internet Options
  • Display Settings
  • User Accounts and Folder Options
  • System Properties
  • Security Center/Action Center
  • Power Options
  • Programs and Features/Homegroups
  • Devices and Printers/Sounds
  • Troubleshooting/Network and Sharing Center
  • Control Panel/Internet Options Demonstration
  • Display Demonstration
  • Power Options Demonstration
  • Programs and Features Demonstration
  • Homegroup Demonstration
  • Sound Demonstration
  • Troubleshooting/Network and Sharing Demonstration

Module 6

  • Client and Desktop Windows Networking
  • Homegroup vs Workgroup
  • Domain Setup
  • Network and Administrative Shares
  • Establishing Network Connections
  • Remote Desktop Connections
  • Network Sharing Settings
  • Firewall Settings
  • Alternative IP Address Configuration
  • Network Card Properties
  • Joining a Computer to a Domain Demonstration
  • Administrative Shares
  • Mapping Drives Demonstration
  • LAN Setting for Proxy Server Demonstration
  • Connecting to a Remote Desktop Demonstration
  • Alternate IP Addressing Demonstration

Module 7

  • Preventive Maintenance Tools and Procedures
  • Scheduled Backups
  • Scheduled Disk Maintenance
  • Maintenance Updates
  • Maintenance Tools
  • Managing Windows Update Settings
  • Diskcheck and Defrag Demonstration

Module 8

  • Operating Systems Features and Functionality
  • Best Practices
  • Disk Maintenance Utilities
  • Shell/Terminal Tool
  • Screen Sharing Tool
  • Force Quit and xkill Tool
  • Operating System Features
  • Basic Linux Commands

Module 9

  • Setup and Usage Of Client Side Virtualization
  • Virtual Machines Requirements
  • Client Side Virtualization Demonstration

Module 10

  • Basic Cloud Concepts
  • Cloud Based Services
  • Cloud Models
  • Cloud Benefits and Resource Pooling
  • Measured Service

Module 11

  • Network Host Services
  • Server Roles
  • Internet Appliances
  • Legacy Embedded Systems

Module 12

  • Mobile Operating Systems
  • Android vs. IOS
  • Application Sources
  • Screen Orientation and Calibration
  • Common Mobile Features
  • Downloading Mobile Applications

Module 13

  • Mobile Device Network Connectivity and Email Configuration
  • Enabling and Disabling Wireless/Cellular Networks
  • Corporate and ISP Email Configuration and Security
  • PRI/PRL/Baseband Updates
  • Radio Firmware Updates
  • IMEI vs. IMSI
  • VPN Connection Configuration

Module 14

  • Mobile Device Synchronization
  • Synchronization Data Types and Methods
  • Mutual Authentication
  • Synch Installation Requirements
  • Synchronization Connection Types

Module 15

  • Common Security Threats and Vulnerabilities
  • Malware Viruses
  • Social Engineering and Spoofing Attacks
  • Zero Day and Zombie/Botnet Attacks
  • Password Attacks and Other Considerations
  • Hot to Change a MAC Address

Module 16

  • Common Prevention Methods
  • Physical Security
  • Biometrics
  • Physical Identification
  • Digital Security Tools and Password Guidelines
  • Firewalls
  • User Education/AUP
  • Least Privilege Principals
  • Managing Multiple Displays

Module 17

  • Basic Windows OS Security Settings
  • Users and Groups
  • Setting File Permissions
  • NTFS Directory and File Permissions
  • Sharing Files/Folders and Profile Options
  • System Files and Folders and Authentication Concepts
  • Encrypting Data at Rest
  • Configuring NTFS Permissions and File Encryption

Module 18

  • Enforcing Security Best Practices
  • Password Best Practices
  • Account Management
  • Disable AutoRun and Data Encryption
  • Patch/Update Management

Module 19

  • Methods for Securing Mobile Devices
  • Screen Locks and Remote Wipes
  • Device Locator and Remote Backup
  • Login Restrictions and Maintaining Updates
  • Device Authentication and Trusted Sources
  • Firewalls and Policies and Procedures
  • Downloading a Smartphone Firewall Application

Module 20

  • Data Destruction and Disposal Methods
  • Physical Destruction
  • Recycling and Repurposing

Module 21

  • Securing SOHO Wireless/Wired Networks
  • Wireless Precautions
  • Changing Default Access Credentials
  • Enabling MAC Filtering
  • Wireless Network Security Measures

Module 22

  • Troubleshooting PC Operating Systems
  • Common OS Symptoms
  • Common Error Messages
  • Compatibility Error
  • Slow System Performance
  • Boots to Safe Mode and Files Failing to Open
  • OS Boot issues
  • Multiple Monitor Orientation
  • Repairing Disks
  • Pre-Installation Environments
  • MSCONFIG and Defrag Tools
  • Registry Editors and Other Tools
  • Uninstall/Reinstall/Repair
  • Windows OS Recovery Settings Demonstration

Module 23

  • Troubleshooting Common PC Security Issues
  • Common Security Issue Symptoms
  • Security Tools
  • Malware Removal Best Practices

Module 24

  • Troubleshooting Common Mobile OS and Application Issues
  • Common Mobile Device Symptoms
  • Troubleshooting Tools

Module 25

  • Troubleshooting Mobile OS and Application Security Issues
  • Common Security Symptoms
  • Mobile Device Security Tools

Module 26

  • Appropriate Safety Procedures
  • Equipment Grounding
  • Toxic Waste Handling
  • Personal Safety
  • Government Regulations Compliance

Module 27

  • Applying Environmental Impact Controls
  • MSDS Documentation
  • Temperature/Humidity Levels and Proper Ventilation
  • Power Issues
  • Protecting the Computer
  • Local Government Regulations Compliance

Module 28

  • Addressing Prohibited Content and Policy Concepts
  • Incident Response
  • Documentation and Chain of Custody
  • Software Licensing
  • Personally Identifiable Information
  • Security Policies Best Practices

Module 29

  • Communication Techniques and Professionalism
  • Using Proper Language and Guidelines
  • Customer Related Situations and Difficulties
  • Set and Meet Client Expectations
  • Customer Confidential and Private Material

Module 30

  • Troubleshooting Theory
  • CompTIA Steps to Troubleshooting
  • Course End

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