CompTia A+

CompTia A+

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CompTIA A+ 220-1001
covers mobile devices, networking, hardware, virtualization and cloud computing and network and hardware troubleshooting Teas and coffees

CompTIA A+ 220-1002 covers operating systems, security, software troubleshooting, operational procedures

As a CompTIA Partner, our Provider's course curriculum is either CAQC (CompTIA Authorized Quality Curriculum) or in the process of becoming CAQC, ensuring you receive the training and knowledge needed to succeed.

CompTIA A+ 220-1001 & 220-1002


CompTIA A+ 220-1001

Pre-requisites: Students taking this course should have user-level skills and knowledge of personal computers.

Installing and Configuring PC

  • Use Appropriate Safety Procedures
  • PC Components
  • Common Connection Interfaces
  • Install Peripheral Devices
  • Troubleshooting Methodology

Installing, Configuring, and Troubleshooting Display and Multimedia Devices

  • Install and Configure Display Devices
  • Troubleshoot Display Devices
  • Install and Configure Multimedia Devices

Installing, Configuring, and Troubleshooting Storage Devices

  • Install System Memory
  • Install and Configure Mass Storage Devices
  • Install and Configure Removable Storage
  • Configure RAID
  • Troubleshoot Storage Devices

Installing, Configuring, and Troubleshooting Internal System Components

  • Install and Upgrade CPUs
  • Configure and Update BIOS/UEFI
  • Install Power Supplies
  • Troubleshoot Internal System Components
  • Configure a Custom PC

Network Infrastructure Concepts

  • Wired Networks
  • Network Hardware Devices
  • Wireless Networks
  • Internet Connection Types
  • Network Configuration Concepts
  • Network Services

Configuring and Troubleshooting Networks

  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections
  • Install and Configure IoT Devices

Implementing Client Virtualization and Cloud Computing

  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections
  • Install and Configure IoT Devices

Implementing Client Virtualization and Cloud Computing

  • Configure Client-Side Virtualization
  • Cloud Computing Concepts

Supporting and Troubleshooting Laptops

  • Use Laptop Features
  • Install and Configure Laptop Hardware
  • Troubleshoot Common Laptop Issues

Supporting and Troubleshooting Mobile Devices

  • Mobile Device Types
  • Connect and Configure Mobile Device Accessories
  • Configure Mobile Device Network Connectivity
  • Support Mobile Apps

Installing, Configuring, and Troubleshooting

  • Print Devices
  • Maintain Laser Printers
  • Maintain Inkjet Printers
  • Maintain Impact, Thermal, and 3D Printers


CompTIA A+ 220-1002

Pre-requisites: Students taking this course should have user-level skills and knowledge of personal computers.

Supporting Operating Systems

  • Identify Common Operating Systems
  • Use Windows Features and Tools
  • Manage Files in Windows
  • Manage Disks in Windows
  • Manage Devices in Windows

Installing, Configuring, and Maintaining Operating Systems

  • Configure and Use Linux
  • Configure and Use macOS
  • Install and Upgrade Operating Systems
  • Maintain Oss

Maintaining and Troubleshooting Microsoft Windows

  • Install and Manage Windows Applications
  • Manage Windows Performance
  • Troubleshoot Windows

Configuring and Troubleshooting Networks

  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections

Managing Users, Workstations, and Shared Resources

  • Manage Users
  • Configure Shared Resources
  • Configure Active Directory Accounts and Policies

Security Concepts

  • Logical Security Concepts
  • Threats and Vulnerabilities
  • Physical Security Measures

Securing Workstations and Data

  • Implement Security Best Practices
  • Implement Data Protection Policies
  • Protect Data During Incident Response

Troubleshooting Workstation Security Issues

  • Detect, Remove, and Prevent Malware
  • Troubleshoot Common Workstation Security Issues

Supporting and Troubleshooting Mobile Devices

  • Secure Mobile Devices
  • Troubleshoot Mobile Device Issues

Implementing Operational Procedures

  • Use Appropriate Safety Procedures
  • Environmental Impacts and Controls
  • Create and Maintain Documentation
  • Use Basic Change Management Best Practices
  • Implement Disaster Prevention and Recovery Methods
  • Basic Scripting Concepts
  • Professionalism and Communication

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