CompTIA Healthcare IT Technician

CompTIA Healthcare IT Technician

2KO Africa offers Healthcare IT Technician training in Cape Town, South Africa. We specialise in CompTIA Certification courses and now offer Healthcare IT Technician courses in Cape Town. All our trainers are Certified and have years of practical experience in the classroom and in the field. Students who do 2KO's Healthcare IT Technician Training will be prepared to sit the CompTIA Certification exams for whichever training they do. 2KO International Group runs computer classes across Africa; and supplies online computer courses via 24x7 over the internet, enabling 2KO students the opportunity to study courses online world-wide, to ensure the Healthcare IT Technician training.

The CompTIA Healthcare IT Technician certification ensures IT professionals have the knowledge and skills needed to succeed in installing, managing and troubleshooting IT systems in medical and clinical settings. Healthcare IT technicians are essential in maintaining a high quality of care to patients in hospitals nationwide.


As an IT professional working at a hospital, it’s easy to get overwhelmed with unfamiliar medical terminology and patient confidentiality requirements. CompTIA’s Healthcare IT Technician certification dives into the latest hospital-based IT systems and focuses on the medical jargon you’ll be working with.

CompTIA Healthcare IT Technician puts you in a high-growth job market. Employment of health IT professionals is expected to increase by 20 percent through 2018, according to the Bureau of Labor Statistics. The U.S. government estimates that we will need more than 50,000 health IT workers to help medical providers with electronic medical records – a number expected only to grow as the American population ages.


Module 1 - Introducing IT Healthcare

  • What is Healthcare IT
  • Types of Healthcare Facilities
  • Hospital Patient Flow
  • Healthcare IT Goals
  • Healthcare Website Tour
  • CompTIA Healthcare IT Technician Exam
  • Introducing Data Flow in HIT

Module 2 -Support Flow

  • Getting To Know Information Systems
  • Hospital Information System Primary Functions
  • Master Patient Index
  • Message Types and Interface Functions
  • Admitted-Discharged-Transferred Messages
  • Perioperative Information System
  • Pharmacy Information System
  • Radiology Information Systems
  • Lab Information Systems
  • Emergency Department Information Systems

Module 3 - Regulatory Requirements

  • Agencies Governing Healthcare
  • Operating Divisions Of The HHS
  • Centers for Medicare & Medicaid Services (CMS)
  • Office of the National Coordinator (ONC)
  • Office of Civil Rights and NIST
  • Healthcare Programs and e-PHI
  • Healthcare Laws
  • HIPAA Controls-Compliance and Penalties
  • Legal Best Practices and Documentation
  • Health and Human Services Website (
  • Center for Medicare and Medicaid Services Website (
  • HIPAA Privacy and Security Rules

Module 4 - Organizational Behavior

  • Handling Protected Health Information (PHI)
  • Physical and Technical Safeguards
  • Applying Proper Communication Methods
  • PBX and VoIP Infrastructure
  • Technical Roles and Responsibilities
  • Technical Roles and Responsibilities
  • Role-Based Access and Exceptions
  • Organizational Structures and Methods of Operation
  • Private Practices and Other Facilities
  • Executing Dailey Activities and IT Functions
  • HIT Etiquette in the Hospital
  • Room Consideration Requirements and Protections
  • Privacy and Security Game

Module 5 - IT Operations

  • Internet and Intranet Concepts
  • OSI Model and TCP/IP
  • Transport and Network Layers
  • Data Link and Physical Layers
  • Wi-Fi Standards
  • Network Servers and Single Sign On
  • Cloud Computing and Virtualization
  • Programming Languages
  • WLAN Topologies
  • Routing-Port Forwarding and DHCP
  • Client IP Configuration
  • Switches and Internet Modems
  • Network Tools
  • Healthcare Power Outlets
  • EHR and EMR Information Systems
  • Issues to Consider
  • Backups
  • Deploying Workstations
  • OS Updates and Troubleshooting Devices
  • Change Management Documentation
  • Peripheral Devices and Removable Storage
  • Troubleshooting Tools and Utilities Demonstration

Module 6 - Medical Business Operations

  • Medical Terms-Imaging and Testing
  • Controlled Substance Schedules
  • Trauma Center Qualifications
  • Medical Imaging Terms and Testing
  • Inpatient Medical Departments
  • Outpatient Medical Departments
  • Clinical Operations and Tools
  • Medical Software Terms and Functions
  • Imaging Formats and Standards
  • Change Control and Support Requests
  • System and Interface Messaging
  • Typical Interface Issues
  • Electronic Health Record Solutions Demonstration
  • Security Challenges
  • Access Control and Permissions
  • Physical Security and Device Location
  • Physical Security Access
  • Environmental Security
  • Password Guidelines
  • Encryption Types and Utilities
  • Secure Communications
  • Storage Encryption Goals
  • Storage Types and Architectures
  • Securing Wireless Networks
  • Remote Access Options
  • Backup Security
  • PHI Disposal

Can I do this course if I do not live in South Africa?
Yes, anyone can do the course, anywhere in the world 

What books do I get with this course?
Online courses, are delivered over the internet which saves the cost of posting books etc. However you can print from your course as you go along.

How long will the course take me?
It depends on how much you study each week, and how quickly you absorb information. As a guideline, most students will complete ONE module within 1 month at a steady pace.

How soon can I start the course?
Within 24 hours of payment

Does the price include the official exams?
No, the exams are not included, and usually cost around R850 each ($125)

Does the price include the official exams?
No, the exams are not included, and usually cost around

We know that being on your own to study is a scary place to be. What happens if you get stuck and need to ask someone a question? Is there a tutor who can help?
Yes, this course comes with 1 course tutor who will respond via email within 48 hours for the duration of your course

Included in your course fees:
365 days x 24x7 internet access
online tutor
2ko student discounts for future courses
If you would like to talk with someone, please call us SA +27 (0) 21 4184874

Write a review

Please login or register to review

  • Views: 2673
  • Brand: CompTIA
  • Product Code: CompTIA Healthcare IT Technician
  • Availability: 99
0 Product(s) Sold
  • R1,210.00

Tags: CompTIA Healthcare IT Technician comptia, healthcare, technician